Dr. Sai Ramesh Rachamalla is the Social Activist and National Chairman of The National Consumer Rights Commission, Andhra Pradesh.

CHILDHOOD AND EDUCATION:

On the 18th of October 1972, Sai Ramesh was born to the couple Mr. Rachamalla Venkata Suryanarayana and Mrs. Rachamalla Krishnaveni and resided at Narsipuram in Parvathipuram Mandal of Parvathipuram Manyam District in the Indian State of Andhra Pradesh.

In the year 1987, Sai Ramesh acquired his SSC Standard from Zilla Parishad High School placed at Narsipuram, and completed his Intermediate course from Government Junior College located at Parvathipuram in 1989.

Sai Ramesh attained his Graduation of B.Tech from Gitam College of Engineering at Visakhapatnam in 1993 and finished his MA( Sociology) from Andhra University situated at Visakhapatnam.

PROFESSIONAL LIFE:

As he proceeded to gratify his functions and responsibilities, Sai Ramesh developed into a professional by proportionately establishing a successful business of his own in the field of Water purifier, Inner Government Distribution and being serving as the Chairman and Managing Director ever since he started, Sai Ramesh concurrently handled his professional obligations and family responsibilities as well.

CAREER IN SOCIAL LIFE:

Beginning at a young age, Sai Ram Ramesh had a passion for working in the public service and has been accustomed to service since childhood. He also conducted many service programs in the Village.

With the sole idea of helping the poor in all possible ways, Sai Ram Ramesh has established an Association called Amma Youth Association in 1990 and serving as the Founder&Chairman of the respective foundation to serve the people in all ways by leading himself when they were in difficulty and his pure sense of humor turned him as a great man with humanity.

Despite the unprecedented fortune provided by the people, in the Year 2018, Sai Ramesh established a Foundation with the name Buddha Seva Foundation at Parvathipuram and it has been registered and came into existence.

Sai Ramesh has been acting as the Founder and Chairman of the foundation he fulfills his responsibilities and always being available to the people and gives them the help they need.

Because of his commitment, enthusiasm, and selflessness on behalf of the people of the state and the requirements of the people in the state, Sai Ramesh was given the position of ” AP State Secretary” of Andhra Pradesh State Goud Society by doing his part to mitigate the difficulties experienced by people.

Sai Ramesh extended his service and work by accepting the position of National Chairman of The National Consumer Rights Commission in 2022 to look after the people and the issues they are facing and served with the assigned position and by providing services to the people by satisfying the needs of everyone.

Consumer Protection Act Methods:  The following are crucial steps for consumer protection:

• Imposing self-regulation and discipline on producers and providers of products and services so they can operate in customers’ best interests
  The function of the government has the power to pass legislation protecting consumers and organize for its implementation.
• Consumers may voluntarily organize into organizations like cooperative societies and non-governmental organizations to protect their own interests.
• Consumer organizations’ and NGOs’ roles
• To raise public awareness, they plan campaigns on numerous consumer concerns.
• They plan consumer education programs to inform people of their rights and available options for resolving disputes.
• To inform the public about different consumer-related trends, they publish journals and other media. For instance, the bimonthly journal “Consumer Voice” published by VOICE covers a broad range of topics important to consumers.
• They assist its members to file complaints with the District Forum, State Commission, and National Commission established under the Consumer Protection Act by offering free legal advice on consumer-related issues.
• To ensure that customers get a better bargain, they communicate with business people and Chambers of Commerce and Industry.
• On significant consumer problems, they file Public Interest Litigation (PIL). A legal action brought in a court of law addressing an issue of broad public interest, such as the banning of a product harmful to the public’s health, is referred to as a “public interest litigation.”

Airline complaints are one area where consumers may learn more about their rights.

• Competition Regulation
• Consumer Complaint
• Food Security
• Labeling Requirements
• System for managing complaints online
• recall of commodities
• Competitive Abuse

Suggestions and Ideologies:

By emphasizing consumer rights and informing people about the complaint, forum, and redressal system, it is important to raise consumer awareness in both urban and rural regions. The report recommends the following actions to raise consumer rights knowledge and safeguard consumer interests:

• Awareness of Consumer Rights
• Consumer Training
• Government’s function
• Regulatory Organizations
• adoption and amendment of current legislation.
• Consumer knowledge of what they need in daily life:
• Act of 1954 to Prevent Food Adulteration
• 1985’s Essential Commodities Act
• Act on the Grading and Marketing of Agricultural Produce,
• Act on Controlling Drugs
• Act on Drugs and Cosmetics
• Act governing weights and measures standards,
• Act prohibiting the promotion of drugs and magic remedies
• Act to Prevent and Control Pollution in Water,
• The Act to Prevent Black Marketing and Maintain Access to Essential Commodities
• Act on Air Pollution Prevention and Control.

Customers’ Rights

The Consumer Protection Act of 1986 specifies the consumer right as the right to be shielded from the marketing of goods and services that pose a risk to life and property. Healthcare and food processing industries. This right is prevalent across the industry and has a significant impact on consumer health and well-being in areas including travel, housing, domestic appliances, and automobiles.

Every year, it is estimated that thousands or millions of Indian citizens are killed or seriously injured by the immoral practises of doctors, hospitals, pharmacies, and the automobile industry. Malpractice occurs when there is a violation of the law. To test drugs, foods, cars, and any other consumable items that can endanger human life, the Indian government has to have top-notch product testing facilities.

Informational Freedom

The right to information on the standards, price, quantity, potency, purity, and quality of goods and services. Consumers in India get information about products and services via advertising and word-of-mouth. Indian consumers seldom ever get accurate information to fully evaluate the true cost of safety.

Any product’s suitability and relevance. Typically, the hidden costs, lack of suitability, quality issues, and safety risks are only discovered after the product has been purchased. On paper, the Indian government also asserts another right, one that should ideally ensure that all consumable products be labeled in a uniform manner with the price, quantity, ingredients, and warnings for safe use. It is regrettable that not even the country’s medicines adhere to a standardized labeling convention.

For the consumer market, where costs are disclosed in standard units such as per kg or per liter, unit price publishing standards need to be established.

Right to Choice

“The Right To Be Assured Of Having Access To A Variety Of Goods And Services At Competitive Prices Wherever Possible.” Natural resources, the alcohol industry, telecommunications, airlines, and other industries are all to some degree under mafia control. Given their socialist upbringing, Indian consumers have a natural tendency to tolerate monopolistic markets.